Engage with members and understand their needs - use technology and data to better understand the member and any unspoken needs
Conduct holistic assessment to identify co-morbid conditions, ED/ hospitalization history, medications, psychosocial factors, and their values and preferences
Collaborate with our PCP partners
Develop care plan in partnership with the member and their caregivers - problems, goals, interventions - continuously evaluating the member’s progress in meeting their goals
Apply knowledge to suggest safe exercise routines, dietary plans, meditation or stress reduction techniques
Work closely with Local Service Guides to identify community-based organizations able to support the member in meeting their goals
Collaborate with members, providers, and caregivers to ensure a positive outcome
Explain complicated medical terms in plain language
Educate the member on appropriate care and settings based upon their healthcare needs
Support members in understanding diagnostic tests and treatments, including costs, risks, and alternatives so they can make an informed decision about their care needs
Prepare members for their inpatient and outpatient treatments and coordinate any care needed post-treatment
Support and coach members to improve management of their chronic condition, including medication adherence and compliance
You love being part of your members healthcare journey
You want to take the time to get to know your clients
An environment that empowers you to take your time with your clients
A unrestricted Registered Nurse license (required)
A minimum of 4 years of RN experience (required)
Bilingual in English / Spanish
Health insurance experience (Medicare Advantage is a plus)
The ability to comfortably multi- task: you’ll be listening, talking and typing all at the same time
You’re a great team member with a can-do attitude; you’re self- reflective
Additional Salary Information: Our culture is amazing, our salary is competitive and we offer free medical/dental/vision to our MA based employees - a showing of how we care for each other...
Internal Number: RG001
About Devoted Health
We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being.
That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly.
We want to throw the long ball with people we love for a cause we believe in. Life is short. Join us.