Fairview Health Services and HealthEast is looking for an RN Triage Nurse Advisor for the MidwayCorporate Campus located in St. Paul, MN. As a Triage Care Connection nurse you will provide symptom management, general health and disease information to patients using computerized programs and the audio health library. Work with individuals to manage specific objectives for health care: self-management and improved well-being. Assist members of the community affected by cancer with support and referral to HealthEast Oncology services. Perform and provides linkage to care management activities. All work will be done over the phone. Act as a preceptor for new nursing and non-nursing staff.
In accordance with the Minnesota State Board of Nursing Practice Act, the telephone nurses’ primary responsibility is to independently triage telephone calls from clients. Using the nursing process, the triage nurse facilitates access to the health care system and/or negotiates a satisfactory resolution to the clients concern. The triage nurse is expected to work closely with providers, nurses and other members of the organizations' staff by demonstrating effective communication, teaching, and negotiating skills. The telephone triage nurse is accountable for quality assessment; efficient management of care and client satisfaction, in collaboration with the health-care team and in accordance with the contracts agreed upon with non-Fairview/HealthEast owned entities and clients.
This is for a 0.8 FTE; 64 hours every two weeks working evenings (3:00PM - 11:30PM) and every other weekend. Benefit Eligible
Associate Degree in Nursing
3 - 5 years’ experience
Current MN RN License
WI RN License (must be obtained within 120 days of hire)
BLS by end of orientation
Bachelors in Nursing
Triage (phone or in person) RN experience
Teaching, mentor or preceptor experience
Electronic medical records experience and strong comfort level using computers
Experience using multiple phone line system
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Fairview Health Services (fairview.org) is a Minneapolis-based nonprofit health system driven to heal, discover and educate for longer, healthier lives. Founded in 1906, Fairview provides exceptional care to patients and communities as one of the most comprehensive and geographically accessible systems in Minnesota. Through a close relationship with the University of Minnesota, Fairview offers access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs.