The Chief Access Officer (CAO) is responsible for positioning the organization for ongoing census growth in all our programs and services. The CAO routinely monitors the competitive environment for potential mergers and acquisitions. The CAO is also responsible for all branding, marketing, social media and other outreach activities directed at the communities served by Gilchrist. The CAO is responsible for operating the admissions center(s) always seeking to exceed the expectations of our customers (hospital staff, physicians, nursing and group home staff as well as our patients and families). The CAO works with our customers to assess their needs and work collaboratively with other senior leaders to design, implement, promote and service the needs of our growing serious illness and end of life population. The CAO reports to the President/CEO.
Master’s Degree in Health Care, Public Health, MBA or finance required
10+ years of successful management in healthcare
Knowledge, Skills and Abilities
Advanced skills in Excel, and Power Point and ease with data management
Advanced project management skills
Ability to effectively present to and facilitate groups
Skill in oral and written communication
Knowledgeable in all post-acute services
Strong Presentation skills
Prior experience working in complex medical environments
Experience with CRM and managing a successful business development enterprise
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Internal Number: 36438
Gilchrist is a nationally recognized, nonprofit leader in serious illness and end-of-life care. As such, we provide counseling, support and care to people at every stage of serious illness, so they may live life to the fullest. We are also deeply committed to giving people clear information and loving support so they can make informed choices about their care.